You’ve Got Questions — We’ve Got Answers
Most of your questions should be answered below. Please Email us at firstname.lastname@example.org with any questions not answered below and we will get back to you right away.
PLACE YOUR ORDER IN THE SHOP. YOU WILL HAVE TO FILL IN YOUR SHIPPING INFO AND LET US KNOW WHAT METHOD YOU WOULD LIKE TO PAY, (THERE IS A DESIGNATED SECTION FOR THIS) AND WE WILL GIVE YOU OUR PAYMENT INFO THROUGH EMAIL SO PLEASE ENSURE YOU FILL IN YOUR CORRECT EMAIL DURING CHECKOUT SO WE CAN CONTACT YOU WITH OUT BITCOIN ADDRESS, EMT EMAIL OR WESTERN/MONEYGRAM RECEIVERS NAME
What is the minimum order?
How Do I Order and Pay For My Gear?
There is no minimum order, if you'd like you can order just one item to ensure our gear is high quality before placing a larger order. Orders will always be shipped out within 24 hours of receiving payment. Many times we ship the same day if payment is received before 3pm (EST) (Monday-Friday as the postal service is closed on weekends in Canada and we give our team in the states the weekend off)
We ship out of Canada and the USA. All orders will be shipped via Canada/USPS Post Express Postage depending on if ordered from Canada or the USA. It costs $25 Canadian for Canadian orders and $35cdn for USA orders (which is less than what it costs us just in postage costs, never mind packaging materials/gas/labor we are giving the best break we can and promise your order will go out the same day if payment is received before 3pm to ensure very fast delivery)
WE SHIP ANYWHERE IN NORTH AMERICA FROM THIS SITE AND HAVE A SEPARATE WEBSITE TO OFFER DOMESTIC SHIPPING FOR CUSTOMERS IN THE U.K./EUROPE (link can be found at top right hand corner) AND GUARANTEE THE ARRIVAL OF YOUR ORDER. We have never had to refund or replace an order yet, but, if were ever not to arrive we would reship or refund the whole order.
(FREE SHIPPING if paid with bitcoin *FOR CANADIAN CUSTOMERS ONLY* USA CUSTOMERS MUST PAY FOR SHIPPING UNLESS if the order is over $250, ALL CUSTOMERS RECEIVE FREE SHIPPING NO MATTER THE METHOD OF PAYMENT
comes with tracking and usually arrives within 48 hours of being shipped, NEVER longer than 4 days anywhere in North America. unless you live in a very rural area it can very occasionally take a little longer (also please account for things like weather delays which again, are rare)
Simply place your order through the shop page. There will be a section for you to fill in your shipping info, email and how you would like to pay. We will receive this info and contact you via email with the payment details depending on which method you pick (for bitcoin, we will send a wallet address, for EMT we will send the email to send payment, for Western Union, Moneygram we will send the receveirs name and info for you to send the payment) Please make sure you provide your correct email so we can contact you. You do not need to put your real phone number, we do not need that.
We currently accept payment through Email Money Transfer-which can easily be sent by anyone with online banking (although this option only works for Canadian customers) For customers in the USA , if not wanting to pay with bitcoin may also pay via Western Union/ Money Gram or Cash In Mail.
Do your prices get cheaper if I buy in bulk?
Yes! We are hoping to attract resellers with our pricing. IF OVER 100 VIALS ARE BOUGHT, WE CUT OUR PRICES IN HALF. BUT, WE ARE HAVING SALE PRICES RIGHT NOW TO HELP US GROW ONLINE. IT WON'T BE SO CHEAP FOREVER!
How much does shipping cost and where do you ship?
Here at Venom Labs based in Canada, We focus solely on the production and distribution of Testosterone and Trenbolone esters. WE WILL SLOWLY BE ADDING MORE PRODUCTS THIS SPRING (2019) BUT RIGHT NOW ARE FOCUSED ON QUALITY AND NOT QUANTITY. Because we only have a total of 5 products, this ensures that we have the time and money to have the best quality control a lab can have. We test the purity of all raw powders we use and of course the finished product. Not only are products lab tested before being sold, we always get many people to try out our new batches of gear before listing them for sale to ensure their is no post injection pain or any other complaints about our products. Stop paying insane prices for your Test and Tren! This is perfect quality gear (never under-dosed, no post injection pain and product is always 100% as advertised) for the cheapest pricing in North America. Lots of people assume the higher the price the better the gear, this is simply not true. Labs are just very greedy, you would be shocked at how cheap it is to produce a vial of Test or Tren. START SAVING TODAY! PLEASE NOTE THAT WE ARE HAVING A SALE RIGHT NOW. OUR PRICES WILL ALWAYS BE LOW BUT NOT THIS LOW FOREVER.